Social Media & Community Manager
About Us
SalesForward is a digitally powered Marketing agency that helps businesses grow. We work with our clients to help them connect with their ideal clients so that they can increase their sales today, and position their business to compete more effectively tomorrow.
Our expertise in strategy, creative, and content production, that drives actual business results.
The Role
This is a full-time role.
The Social Media & Community Manager will play a critical role in the management and distribution of digital content created for our clients. They will manage all content calendars, social copywriting, content posting and community management across client’s editorial and social channels. They will optimize content, continually identifying and doubling down on the content types and tactics that drive the most growth.
This role is a hybrid role: In-Office and Remote work schedule.
About You
You fit our company values (see values tab below)
You are tech-savvy, resourceful, entrepreneurial, endlessly curious, and highly ambitious
You have effective time management and organization skills, strong communication skills, a positive attitude and a growth mindset.
You are highly creative, and love the creative process
You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others.
You have a passion for getting shit done, and a hunger to learn how to create meaningful social programs that drive engagement and extend brand experiences.
You have knowledge of, and passion for- brand, digital, and marketing strategy; and how they impact business outcomes
You are the ultimate community builder; coming up with strategies and tactics to grow a social community/channel from zero to thousands in a snap, managing user/client feedback like a pro, anticipating what’s coming next, and building highly interactive, high vibe communities.
A curious mind with an unrelenting commitment to get to the answer, test new approaches, learn new skills, and push others’ assumptions
You are excited by internal growth opportunities
You are goal/result oriented
You are a happy spirit (aka love to have fun)
Our Values
What We Believe and How We Run Our Business
We are our word. We keep and honor our word. To ourselves, to our team members, and to our clients. We meet agreed deadlines!
We don’t just cross off tasks from our lists, we do actual work that produce results. And if we believe in it, we give our all to it. We find a way to get it done, no excuses given!
We are open and willing to accept responsibilities outside our departments or comfort zone.
We set goals that align with the values and vision of our teams and the company. And specifically display them through action.
We enjoy the work that we do, and the people we are blessed to do them with. We constantly seek ways to create fun, have fun, and share fun. We laugh, we smile, we dance.
Job Responsibilities
Social Media Strategy development
Content Research
Social Media Content Creation
Managing Social Media Engagement
Community Management
Monitoring and Reporting Metrics